Our Policies

Effective Date: 8/1/2025

At Wander Yonder Management, your privacy is our priority. We are committed to protecting the personal information of our property owners, guests, and partners. This Privacy Policy explains how we collect, use, and safeguard your data when you engage our services or visit our website.

Information We Collect

We may collect:

Name, address, phone number, and email address
Property details, rental history, and management preferences
Payment information (securely processed by our payment provider)
Guest booking and stay information for managed properties
Website usage data via cookies and analytics

How We Use Your Information
We use your information to:

Provide tailored property management services
Process payments, invoices, and contracts
Communicate with owners and guests
Send service updates, promotions, or newsletters (opt-out available)
Ensure compliance with legal and regulatory requirements

Data Security
We use industry-standard encryption, secure servers, and restricted access protocols to protect your information. Payment data is processed through secure, PCI-compliant providers and never stored on our servers.

Sharing Information

We only share data with:

Authorized service providers (cleaning crews, maintenance teams, booking platforms)
Legal authorities when required by law
Business partners necessary to deliver agreed services

Your Rights
You may request to:

Access or correct your personal data
Delete your personal data (subject to legal requirements)
Opt out of marketing communications

Terms & Conditions

By working with Wander Yonder Management or booking one of our managed properties, you agree to the following terms:

1. Services
We provide comprehensive property management services, encompassing marketing, guest communication, maintenance coordination, and revenue optimization. Specific services are outlined in the signed management agreement.

2. Owner Responsibilities

Provide accurate property information and ensure legal rental eligibility.
Maintain property insurance and comply with all applicable laws.
Grant timely access for inspections, maintenance, and guest stays.

3. Guest Responsibilities

Follow all house rules, HOA regulations, and local laws.
Treat the property with respect and report any damages immediately.

4. Payments & Fees

Management fees are outlined in your signed agreement.
Guest bookings require full or partial payment at the time of reservation.
Late payments may result in service suspension or penalties.

5. Cancellations

Guests must follow the cancellation policy outlined in their booking confirmation.
Property owners may terminate with [X days/weeks] written notice per agreement terms.

6. Liability
Wander Yonder Management is not responsible for:

Losses caused by natural disasters, unforeseen events, or guest negligence
Personal injury or damage to personal property during a guest’s stay
Discrepancies caused by inaccurate information provided by the property owner

Disclaimer & Liability Waiver

By engaging with Wander Yonder Management, you acknowledge and agree:

You are responsible for your own safety and the safety of your guests while at the property.
Wandering Yonder Management and the property owner are not liable for injuries, accidents, theft, or damage to personal belongings.
All guests and owners must adhere to property-specific rules, local laws, and safety requirements.